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Jack 21 Player Reviews

With its acronym name very evocative of the famous blackjack 21, Jack 21 Casino (formerly known as Play PCF) seems determined to conquer the players of live casino. But does this online casino really offer anything new, and can we expect live casino bonus offers too? ? Jack 21 opinions on the matter and feedback in this 2020 review.

As the site was only recently launched, Casino Jack 21 reviews available online are quite rare. However, we were quite reassured to know that this casino is one of those owned by Mountberg Limited, which is no longer featured. But what novelty does this new platform bring ?

Jack 21 Casino Games Reviews & Reliability

Operating under the halo of Mountberg Limited, Jack 21 Casino shows its white paws and reassures all players who wish to try the adventure on its platform. Like the other casinos belonging to this operator, it offers its services in compliance with the standards imposed by the Curaçao Gambling Commission, of which it holds a license.

You just have to scroll to the bottom of the site page to see the seal of the institution. Clicking on it allows you to check the validity of the license before venturing into the twists and turns of this site. With Mountberg Limited, we are immune to any bad surprises, this operator being known for its reliability.

Its paw also feels quite in the design. The first eye contact with the site's lobby reminds us enough of that of Montecryptos Casino, one of the best online casinos in recent years, and owned by the same operator. The menu organization, the midnight blue background, the large main banner, as well as some other design elements of the site confirm the relationship between the two sites.

And the one that interests us here seems to scramble like a little devil to hook its visitors at first glance. The promise of a generous welcome pack of 110% on first deposit followed by a bonus without additional deposit, the multiple promotions announced, as well as the dynamism of the site send quite interesting signals in this regard.

Jack 21 first opinion: it really feels like a recent online casino, the ergonomics are good, the navigation is fast and the site display is optimized. We can't wait to see if the site's game library is up to the task.

Slot machines

Among the more than 1000 games available in the Jack 21 Casino game library, slot machines have logically taken the lion's share. The available choice is as wide as it is diverse, with 3D slots, but also video slot machines, not to mention the timeless ones fruit slots and other classic slot machines brought up to date.

According to your preferences and your desires of the moment, there is plenty to please you. Among the titles most in demand today, there is for example the generous slot machine Koi Princess, with its colorful universe and its many earning possibilities. If you are a fan of martial arts, try to hit the jackpot by guiding brave warriors through Hanzo’s Dojo. Current themes such as mythologies, Greek, Egyptian and Scandinavian are also present with titles such as Viking runecraft, Rise of Olympus and many others. Finally, if it's the big progressive jackpots that make you dream, don't hesitate to try your luck on Mega Moolah, the most generous slot in history.

The good news is that a demo mode, accessible even without registration, is offered to test all these slot machines for free before switching to real money mode.

Table games with and without a Croupier

Next to this multitude of slot machines of all kinds, the table games section of Jack 21 Casino could have seemed a little frail. But this is not the case ; the site indeed offers more than 200 games in this register.

All the great classics are on the menu, from roulette to poker, including blackjack, baccarat, craps and dice games.

Many variations, offered by different publishers, allow you to vary the gaming experience as much as possible. For example with the section dedicated to live casino games, with live dealer. This is a requirement that almost all new online casinos adhere to today.

If, like us, you are a fan of this type of game, you will be happy to learn that the offer on offer here is quite large, with many live roulette tables, live blackjack, live baccarat and live poker. There are also several other unreleased games that provide an immersive and realistic gaming experience.

Video Poker and Other Games

It always feels good to play at an online casino that doesn't confuse Video Poker games with table games. Jack 21 Casino has the good idea to dissociate them by placing its selection of Video Poker in the Other Games section.

So this is where you can try your luck on variants like the Deuces Wild, Deuces and Jokers, Jacks or Better, as well as many other playable variants in multi-hand mode.

In this same section, games of scratching, bingo as well as virtual sports betting games.


Just use the filter in the left menu of the site to discover the very long list of providers who offer their games on Jack 21. In total, they are about 50 ! It is therefore easy to understand the composition of this game library which will surely grow even larger over time.

But it's not just about quantity, since the best publishers from the entire iGaming industry are gathered here: Betsoft, NetEnt, Microgaming, Play'n Go, Yggdrasil Gaming, Pragmatic Play, Quickspin, No Limit City, ELK Studios, etc.

As for live games, they are largely provided by the undisputed leader in this segment: Evolution Gaming. But he is not alone on this occasion. Asia Gaming, Hollywood Tv and Vivo Gaming also add their two cents.

Register at Jack 21 Casino

If you plan to play at Jack 21 Casino for real money, opening a player account is essential. The procedure is fairly standard. The registration button is in the right corner of the site and gives access to a fairly short form.

So you don't waste too much time, since you just have to provide the usual information (no validation code, just an email to confirm the player account).

To identify yourself, you must obviously create a username and a password. All this takes at most a minute, and a few more seconds to finalize the creation of your by performing the validation by email.

The personal player space at Jack 21 Casino is rather ergonomic; which allows you to quickly find your way around the different functionalities. One of them allows in particular to define game moderators from the start. In a few clicks, you can indeed impose deposit limits, losses and even betting limits.

Jack 21 Opinions Francophone Players: a big guarantee of quality. The casino is true to its motto and effectively puts the well-being of players first in this regard. Jack 21 is thus positioning itself as an ethical online casino.

Tips for Managing Your Player Account

Security question

In addition to this sense of ethics and the good references of its operator, Jack 21 Casino also ensures the security of data and transactions that pass through its platform.

Your deposit and withdrawal transactions are data encrypted using a certified 128-bit SSL solution. The personal data that you provide at registration and during your various interactions with the casino team, for their part, are processed in accordance with the requirements of the GDPR and in compliance with confidentiality requirements.

Why Jack 21

  • 110% Up to $ 220 Bonus
  • Big Choice of Games
  • Live Casino Bonuses

Play on Jack 21

Jack 21 Reviews Payments & Assistance

Depending on your country of residence, Jack 21 Casino lets you choose among several payment methods to carry out your various financial transactions on its platform:

  • For deposits: Skrill, Neteller, Neosurf, Ecopayz, Cashlib, Visa, MasterCard, AstroPay, PaysafeCard, Zimpler, Interac, Bitcoin and wire transfer
  • For withdrawals: Skrill, Neteller, Neosurf, Visa, Mastercard, Interac, bitcoin and bank transfer

In principle, as soon as your deposit transaction is validated, your player account is instantly funded and you can start playing, unless you are operating by bank transfer. In this case, it may take a few days. So this is clearly not the best option.

In terms of withdrawals, our experience has been quite disappointing. While Jack 21 Casino advertises a 48 hour maximum processing time in their terms and conditions, the reality is a little different. On average, you have to wait on average at least 5 days before the casino validates the payment. To this is then added the time limit imposed according to the chosen payment method.

For such an experienced operator and a casino focused on "customer satisfaction", it is a mistake!

The other big disappointment of this Jack 21 casino review concerns the maximum withdrawal limit allowed per transaction: $ 1,000. The monthly withdrawal limit is not much more glorious since you can only withdraw a maximum of $ 10,000 per month.

New Jack 21 Casino notice: the payment policy is very restrictive and overall disappointing. We expected better from this operator.

Learn More About Withdrawing Winnings at the Casino

Customer service

If you have any concerns, you can consult the site's FAQ to try to find an answer, especially if it is a fairly common question about the operation of the site or the payment procedures, for example.

If you are not satisfied, contact Jack 21 Casino customer support which is available 24/7, by email or live chat. The second option is clearly the most practical and the fastest.

However, it should be noted that not all of the service agents are US. There is therefore a chance that you will come across an English speaker at first. Apart from this detail, our experience with this service was rather pleasant, with courteous and responsive advisers.

Jack 21 review Deals & Conditions

By starting this Jack 21 casino review, we were just waiting for the site to turn around regarding its bonus offer and the related conditions. After having toured the offer, we are once again a little disappointed, especially with regard to the casino's requirements in relation to these different offers.

Mountberg Ltd once again misses expectations of its casino which is supposed to put players' interests first. Let's do a check in :

  • the wagering requirements imposed by the casino with regard to winnings from deposit bonuses = 30 times the bonus amount + the depositt. If you manage to complete the wagering, you will be able to withdraw your winnings, however with a max withdrawal 10 times the amount of the initial deposit.
  • winnings made with free spins must be rolled over at least 50 times before any withdrawal. Cashable earnings are also capped at $ 25.
  • Each time you only have 7 days to meet these wagering conditions. Otherwise, the bonus and the winnings that go with it will be forfeited. It's a very short deadline, let's face it.
  • the max bet per round imposed when you are under bonus differs depending on the type of game ! Make sure you don't go over the cap amount per all / part if you don't want your bonuses to be canceled, with the resulting winnings.

Understanding Bonus Wagering

Welcome Bonus

To get started, new players registered at Jack 21 Casino are entitled to a welcome bonus consisting of a match of 110% on the amount of the first deposit, with a cap of $ 220 offered. Nothing very special, however you have the option of using this first offer on live dealer games. In the event of a gain from the bonus, however, pay attention to the contribution of live dealer games to the wagering : 25% of your bets will be counted in the calculation.

This rather atypical welcome offer allows Jack 21 Casino to distinguish itself from its peers and to score a good point with players. And just to thank you for choosing the bonus game, the online casino is offering you a no additional deposit bonus: 20 free slots games.

Jack 21 Weekly Bonus

Every Monday, you can boost your bankroll by taking advantage of this exceptional promo. Monday's Casino Jack 21 promo is valid all day, on each deposit of at least $ 10.

This weekly bonus entitles you to an additional 40% up to $ 200. There is no limit to the number of times you can take advantage of this promo in a single day.

Thursday Free Spins

Every Thursday, Jack 21 Casino goes the extra mile to delight slot machine lovers by offering free spins galore. From your second deposit, each time you replenish your account with at least 50 $, you receive free spins to use on Northern Sky from Quickpin, Sahara Nights or even The Golden Owl of Athena by Betsoft.

Wednesday Live Casino Bonuses

This bonus concerns exclusively the games of the live casino. To get the weekend off to a good start, you will receive a cashback of 10% on your losses of the week.

Jack 21 Casino VIP Program

Jack 21 Casino encourages players who regularly bet for real money (and therefore do not always opt for bonuses).  Among the loyalty offers:

  • Weekly cashback on the amount of net losses from the previous week. This return on losses is paid every Tuesday.
  • VIP program with loyalty points: every time you bet $ 10 on one of the casino games, you receive 1 loyalty point. Each week, your loyalty points are then converted into bonus money at the ratio of 25 loyalty points to $ 1 in bonus money.
  • 7-level VIP club: Red Star, Bronze Star, Silver Star, Gold Star, Platinum Star, Titanium Star and Diamond Star. To move forward in this hierarchy, collect as many loyalty points as possible. Obviously, various advantages are granted for each level: free spins, exclusive bonuses, personalized assistance and 24/7 availability, etc.

Jack 21 Casino Final Notice and Payout

After a good number of sessions and test withdrawals, we were able to form a complete Jack 21 casino opinion. So let's summarize our experience with this online casino.

With regard to the safety and reliability of the site, there is hardly anything to complain about. The possibility of being able to define game limits is one of the features that appealed to us a lots.

Ditto for the quantity and quality of the game library: there is plenty to satisfy everyone, both in terms of slot machines and in terms of table games, with or without live dealers.

On the other hand, we were quite disappointed with regard to the management of payments and the bonus conditions applied by the online casino. It is imperative for the Jack 21 team to be able to process withdrawal requests faster. Otherwise, it could scare away many players. As for the bonus conditions, a little more flexibility would probably only attract more players.

Jack 21 final opinion: this online casino is not the expected Eldorado. However, it remains a good destination for players looking for a new gaming experience, in a safe gaming environment.

TOP Jack 21 Casino

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FLOP Jack 21 Casino

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Jack 21 Casino

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Means of payment

Bank Transfer

Games Software

Play ‘n Go
Evolution Gaming
Pragmatic Play
Tom horn
Booming Games
Red tiger
Vivo Gaming
Hollywood TV

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